Description
The Front Desk Agent provides warm, professional service to hotel guests, manages arrivals and departures, handles cash and credit-card transactions, answers calls, follows up on requests, provides local information, and coordinates with the concierge and front-office team. The role requires at least one year of customer-service experience, knowledge of a hotel management system, strong French and English communication skills, flexible availability, and the ability to work in a collaborative, dynamic environment. Benefits include group insurance, RRSP and DPSP, employee discounts, and career-development opportunities.
