Description
The Front Desk Team Member serves as a liaison between guests, residents, and community staff, providing customer service, managing access and key control, maintaining resident records, handling phone calls, reporting violations and maintenance issues, and responding to emergencies. The role requires a high school diploma or GED, computer and organizational skills, strong communication skills, and at least six months of related experience or training; some college, bi-lingual English/Spanish, and hospitality experience are preferred. The position is indoor, may require sitting and standing frequently, and reports to a department supervisor or Association Manager.
