Description
The Front Desk Team Member serves as a liaison between residents and guests, providing information, resources, and exceptional customer service. Responsibilities include greeting guests, maintaining resident information in a computer database, handling phone calls, reporting rule violations and maintenance issues, responding to fire alarms and emergencies, and documenting daily activities. The role requires a high school diploma or GED, computer and organizational skills, strong communication skills, and at least six months of related experience or training; some locations may require English/Spanish bilingual ability, and hospitality experience is preferred.
