Description
The Front Desk Agent at Hilton Garden Inn Cincinnati Northeast provides friendly check-in and check-out service, handles guest requests and recovery situations, maintains accurate checklists and shift handover reports, and supports hotel cleanliness and teamwork. The role requires hospitality or service experience, strong communication and conflict-resolution skills, the ability to work varied schedules including evenings, nights, weekends, and holidays, and physical ability to stand for long periods and lift up to 25 pounds. Health, dental, and vision insurance is available after 30 days of employment for full-time team members.
