Front Desk Agent at Westgate Resorts

Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee is hiring an Overnight Front Desk Agent to serve as the welcoming face of the property and manage check-in, check-out, reservations, cashiering, guest communications, service recovery, and coordination with housekeeping and concierge. The role requires strong customer service, communication, multitasking, problem-solving, and flexibility for varied shifts, including evenings, weekends, and holidays. Benefits include medical, dental, and vision coverage, paid time off, paid holidays, a 401(k) match, daily pay, and other employee benefits.