Front Desk Agent at Westgate Resorts

The Front Desk Agent serves as the welcoming face of River Terrace Resort, managing guest check-in and check-out, reservations, cashiering, guest communications, service recovery, and coordination with housekeeping, concierge, and other departments. The role requires strong communication, multitasking, problem-solving, and flexibility to work varied shifts, including evenings, weekends, and holidays. Prior customer service or hospitality experience is preferred, and applicants must pass a background screen, drug test, and work-eligibility verification. The position offers medical, dental, and vision coverage and other benefits.