Description
Maya Hotels is hiring a Front Desk Agent/Guest Service Representative in Mooresville, North Carolina, to serve as the first point of contact for hotel guests. The role handles check-in and check-out, guest inquiries and complaints, reservations and bookings, cash and credit-card transactions, reporting, phone calls, security procedures, and coordination with housekeeping and other departments. Candidates should have a high school diploma or equivalent, strong communication and problem-solving skills, familiarity with hotel reservation software and cash handling, and availability for evenings, weekends, and holidays. Benefits include medical, dental, and vision insurance, life insurance, retirement savings, paid time off, and performance-based bonuses.
