Description
Maya Hotels is hiring a Front Desk Agent/Guest Service Representative for its Courtyard Charlotte Gastonia hotel in Gastonia, North Carolina. The role serves as the first point of contact for guests, handling check-in and check-out, reservations, inquiries, complaints, payments, reporting, security, and coordination with hotel departments. The position requires a high school diploma or equivalent, strong communication and problem-solving skills, familiarity with hotel reservation software and cash handling, and availability for evenings, weekends, and holidays. Benefits include medical, dental, and vision insurance, life insurance, retirement savings, paid time off, and performance-based bonuses.
