Description
The Unaccompanied Housing Front Desk Specialist performs front-desk and customer-service duties for the Unaccompanied Housing Program at NAS Pensacola. Responsibilities include maintaining resident security and privacy, answering phones and questions, handling complaints, processing check-in and check-out transactions, assigning residents, recording data in Enterprise Military Housing, safeguarding personally identifiable information, preparing reports, managing keys and supplies, coordinating resident requests, enforcing visitor policies, and supporting resident orientation. The role requires customer-service experience, computer and Microsoft Office skills, basic math and reading ability, clear English communication, and successful completion of federal employment suitability requirements and a background investigation.
