Description
The Front Desk Associate provides customer service to patients and visitors, handles phone calls, mail, packages, and deliveries, schedules appointments and referrals in EMR software, maintains calendars, performs clerical and inventory tasks, coordinates office events, and collects copays and payments. The role requires a high school diploma, 1–3 years of relevant medical or surgical practice experience, strong communication and organizational skills, and familiarity with practice management software, Microsoft Office Word and Excel, and the ability to lift up to 15 pounds.
