Description
The Front Desk Associate answers and routes resort telephone calls, assists guests with information, reservations, activities, and requests, dispatches work orders, schedules wake-up calls, handles service recovery, documents guest issues, and supports emergency communication. The role requires strong communication, computer proficiency, multitasking, and availability for weekends, evenings, holidays, and peak periods. Previous hospitality, customer service, call center, or front-desk experience is preferred, and the position offers seasonal full-time and part-time opportunities.
