Front Desk Associate at The Hotel Landing

Type: Full-time
Level: Entry-level
Posted: Feb 5, 2026

Description

The Hotel Landing, a luxury lakeside destination in the Upper Midwest, seeks a Front Desk Associate. This role involves greeting guests, managing check-ins and check-outs, calculating charges, answering inquiries, and facilitating reservations. The ideal candidate will possess strong customer service skills, mathematical aptitude for cash handling, and proficiency in computerized cash register systems.

Required Skills

Cash Handling Procedures
Computerized Cash Register Systems
Customer Service Skills

Additional Information

Required Previous Experiences: No prior experience required.
Preferred Qualifications: Strong mathematical aptitude, familiarity with standard cash handling procedures, and knowledge of computerized cash register systems.
Previous experience in direct public-facing interactions and comprehensive understanding of fundamental customer service skills.
Fluency in both spoken and written English.
Ability to employ tactful and empathetic approaches to resolving diverse customer service challenges, especially during tense scenarios.
Exceptional organizational abilities, capable of meticulous attention to detail in various written and verbal contexts, especially when juggling multiple tasks simultaneously.

About The Hotel Landing

The Hotel Landing

HotelWayzata, MN, US

Discover luxury at Hotel Landing, Wayzata's premier boutique on Lake Minnetonka. Experience Nordic-inspired spa, upscale dining, and luxury rooms. Book today!

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