Description
The Front Desk Manager reports to the Accommodation Manager and oversees the front desk and guest journey in a high-traffic hotel environment. The role supervises a team of 10 employees, including a Head of Front Desk Team; manages daily operations, arrivals, departures, billing, payments, scheduling, training, quality indicators, and coordination with housekeeping and other hotel teams. The position requires hospitality experience, strong interpersonal skills, English proficiency, and the ability to act as the Accommodation Manager's deputy.
