Description
The Front Office Manager oversees hotel front-office operations, including VIP guest service, arrivals and departures, guest complaints and service requests, OTA reviews, inventory, payroll, shift handovers, team training, and revenue-upsell programs. The role requires 2–4 years of management experience, including one year of previous Front Office management experience, flexibility for a 24-hour operation, strong interpersonal and communication skills, and knowledge of Microsoft Office. Compensation is $60,000–$65,000 per year, with medical, dental, vision, retirement, paid leave, and other benefits.
