Description
The Assistant Front Office Manager assists the Front Office Manager by supervising Bell/Door Staff, Switchboard, and Guest Services/Front Desk operations; managing staffing, guest complaints, customer service, policies, credit procedures, room-revenue selling, and daily shift operations; and supporting employee development, hiring, and departmental goals. The role requires either a high school diploma or GED with two years of guest services, front desk, or related experience, or a two-year degree in a hospitality or related field with no work experience required.
