Description
Coury Hospitality is hiring a Front Desk Supervisor to lead front-desk operations and guest service across AC Hotel Palo Alto and Hotel Citrine. The role supervises and coaches Front Desk Agents, oversees check-in, check-out, room assignments, billing, cash handling, key control, guest recovery, safety procedures, and brand standards, while collaborating with the Front Office Manager and other hotel teams. Candidates should have previous front-desk or hotel guest-services experience, strong customer-service and conflict-resolution skills, and flexibility to work mornings, evenings, weekends, and holidays as needed.
