Description
The Front Desk Supervisor will lead and support Front Desk Agents, oversee daily front-office operations, handle check-in and check-out, resolve guest concerns, coordinate with hotel departments, manage arrivals and departures, and promote hotel amenities and upsell opportunities. The role requires at least two years of front-office experience in a hotel environment, strong leadership, communication, guest-service, and problem-solving skills, and flexibility to work mornings, evenings, weekends, and holidays.
