Description
The Front Desk Associate assists with expediting problem payments, guest satisfaction follow-up, check-in processing, room assignment, payment handling, account setup, room blocking, guest requests, and shift documentation. The role also supports hiring, training, scheduling, employee evaluation, and safety reporting, while maintaining professional appearance, confidentiality, and quality standards. A high school diploma or G.E.D. and at least one year of related work experience are preferred; no supervisory experience or license is required.
