Description
Concord Hospitality is hiring a Front Desk Supervisor to lead the front desk team and deliver exceptional guest service. The role handles check-ins and check-outs, reservations, room availability, guest communications, safe deposits, lobby upkeep, emergency and security procedures, and guest complaints. The supervisor will also lead associates, support yield management and property management system operations, and maintain hospitality metrics. The position requires a high school diploma or equivalent, strong leadership and communication skills, shift flexibility, and offers medical, dental, and vision insurance for full-time associates.
