Description
The Front Office Supervisor assists in supervising front-desk operations, trains and monitors staff, handles check-in and check-out, processes cash and credit-card transactions, takes reservations, responds to guest complaints, promotes hotel services, and coordinates with other departments. The role requires a high school diploma or equivalent, one year of front-office or guest-relations experience, some supervisory training or experience, fluent English, and availability for evening, weekend, and holiday shifts. The hourly pay range is $17.50 to $21.60, with medical, dental, vision, paid time off, insurance, and 401k benefits mentioned.
