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Front Office Agent at prh

Location
Kohala Coast, Hawaii
Type
Full-time
Level
entry
Posted

Description

Mauna Kea Resort is hiring a Front Office Agent for its Front Office division. The role greets and assists resort guests, registers and checks out guests, assigns and upsells rooms, manages guest accounts and cash transactions, handles calls and requests, coordinates with housekeeping, engineering, and bell staff, and provides information, reservations, activity bookings, and transportation assistance. The position requires cashiering, computer and office equipment proficiency, multitasking, calm customer service under pressure, and flexible shift availability at an on-site resort front desk.

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