Description
The recruiting agency is seeking a Front Office Agent for a 4-star hotel in Dortmund with approximately 200 rooms. The role handles guest check-in and check-out, personal and phone-based guest support, front-desk service and quality standards, customer database maintenance, statistics and reports, and training of trainees. Candidates need completed vocational training in the hotel industry, strong German and English skills, and good organizational and teamwork abilities. The position is full-time, pays according to the collective agreement, and includes staff hotel rates, meals, career development, and other benefits.
