Description
The Front Desk Agent welcomes guests at check-in and check-out, assigns rooms according to requested types and rates, creates memorable luxury experiences, follows hotel schedules including night shifts, handles enquiries and complaints, and provides accurate information about hotel facilities. The role requires teamwork, hospitality knowledge, accuracy, motivation, creativity, a positive attitude, communication skills, and English proficiency; Dutch is beneficial and Opera experience is an advantage. The position is based at The Amstel Hotel in Amsterdam and requires eligibility to work in the Netherlands or the European Union.
