Description
The Estrel Tower is hiring a Front Office Agent / Receptionist for its pre-opening team in Berlin. The role welcomes domestic and international guests, handles check-ins and check-outs, manages guest requests, reservations, inquiries, and complaints, coordinates with housekeeping, technology, and guest service, supports front-office operations, handles cash and shift settlements, and may assist the night team. Candidates need hospitality training or comparable experience, strong German and English skills, service orientation, organizational ability, and flexibility for day-shift hours; hotel software and MS Office experience are advantageous. The position offers permanent employment, vacation and bonus benefits, employee parking, pension contributions, and training opportunities.
