Description
The Front Office Associate handles guest check-ins and check-outs, verifies identity and payment, assigns rooms, issues keys, sets up guest accounts, processes payments and vouchers, prepares cashier and closing reports, and provides directions and property information. The role also supports team training and employee relations, follows company policies and safety procedures, and uses computers and point-of-sale systems. A high school diploma or G.E.D. and at least one year of related work experience are preferred, with no license or certification required.
