Description
Hyatt Regency Houston is hiring a Front Office Host / PBX Agent to provide guest-facing front office service and support hotel operations. The role includes check-in and check-out, room assignments, payments, guest inquiries, reservations, directions, PBX call handling, guest requests, and coordination with hotel departments. Candidates need previous customer service experience, with hospitality or front office and PBX or call-handling experience preferred, and must be able to work a flexible schedule including mornings, evenings, overnights, weekends, and holidays.
