Description
The Front Office Manager will lead the hotel front desk team and oversee daily front office operations, including check-in and check-out, reservations, guest inquiries, staff supervision, property management system use, billing, interdepartmental coordination, guest issue resolution, night audit procedures, financial transactions, reporting, and phone communications. The role requires hospitality experience or similar experience, leadership ability, strong communication skills, operational oversight, and flexibility to work days, evenings, or weekends. Benefits include health, dental, vision, and life insurance, along with retirement savings, paid time off, an employee discount, and a referral program.
