Description
The Assistant Front Office Manager assists the Front Office Manager in administering front-office operations and supervising Bell/Door Staff, Switchboard, and Guest Services/Front Desk personnel. The role manages daily staffing and shift operations, handles guest complaints and service issues, supports customer satisfaction and revenue goals, trains and coaches employees, and helps with hiring, orientation, and disciplinary procedures. Candidates need either a high school diploma or GED with two years of guest services, front desk, or related experience, or a two-year degree in hospitality or a related field with no work experience required.
