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Front Office Manager at Maya Hotels

Location
Charlotte, North Carolina
Type
Full-time
Level
lead/mgmt
Posted

Description

Maya Hotels is hiring a Front Office Manager for Hampton Inn & Suites Charlotte-Arrowood in Charlotte, North Carolina. The role oversees front desk operations, trains and manages front-office staff, handles guest services and complaints, manages reservations and revenue, maintains front-office records and budgets, and ensures compliance with hotel policies and safety procedures. The position requires at least two years of supervisory experience in front office, guest services, hospitality management, or a similar leadership role, along with knowledge of property management systems and revenue management. Benefits include medical, dental, and vision insurance, life insurance, retirement contributions, paid time off, and performance-based bonuses.

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