Description
The Front Office Manager will oversee daily operations across the Front Office, telephone switchboard, and Guest Services; lead and develop the reception, switchboard, and Guest Services teams; handle guest requests; maintain service standards; support scheduling, training, and operational processes; coordinate with property departments; and take over Manager on Duty shifts. The role requires hospitality training, front-office leadership experience, German and English proficiency, strong organizational and service skills, and knowledge of LQA and Forbes standards. Benefits include Sacher Group employee and family benefits, further training, dining, and childcare options.
