Summary from listing
The Front Office Manager will oversee all Front Office operations at Songtei Kyoto, Shangri-La Signatures, leading the team and ensuring efficient daily operations, exceptional guest service, guest recognition and loyalty programs, accurate guest-history management, service recovery, KPI performance, compliance, training, and administrative processes. The role requires fluency in English and Japanese, a degree or diploma in a relevant field, and at least two years of experience as an Assistant Front Office Manager in an international luxury hotel.
