Description
The Front Office Manager leads the day-to-day operations of a Squirrel Hill clinic front office and call center, supervising staff, managing scheduling and patient access, overseeing call center performance, supporting revenue-cycle accuracy, and ensuring compliance with HIPAA, HRSA, and other healthcare regulations. The role also manages patient grievances and promotes culturally responsive, patient-centered service. It requires at least three years of healthcare front-office, patient-access, or medical-office management experience and two years of supervisory or lead experience.
