Description
RSM is hiring a Front Office Transformation Supervisor to lead client-facing consulting workstreams that improve sales, service, customer success, revenue operations, CRM, and broader customer experience functions. The role includes assessing current states, designing future states, facilitating workshops, developing recommendations and deliverables, coordinating project execution, partnering with functional and technical teams, coaching consultants, and supporting proposals and practice growth. Applicants need at least five years of relevant consulting or front office transformation experience, a bachelor's degree, strong process analysis and stakeholder management capabilities, and willingness to travel up to 50%.
