Description
The Customer Support Specialist will lead support for French-speaking users in the Netherlands, handling email, chat, and phone inquiries; localizing support content; resolving technical, billing, and account issues; and collaborating with the English-speaking product team on bugs and user feedback. The role requires native or near-native French and fluent English, customer-focused problem-solving, and at least one year of customer support experience, although graduates or career-changers with the right language profile may be considered. The position is based in the Netherlands and requires a valid BSN and work permit, with no visa sponsorship.
