Description
Orange Services is hiring an IT Support Specialist to serve as the first point of contact for customers experiencing technical issues through phone and email. The role involves diagnosing and resolving incidents, handling complaints, maintaining customer relationships, and proposing solutions. Candidates need at least six months of customer support or similar experience, fluent French, good English, and basic knowledge of network management, Windows administration, and Microsoft Office. The position offers performance and loyalty bonuses, insurance, meal tickets, device discounts, training, and wellness programs.
