Description
The IT Application Support Analyst provides first- and second-level support for enterprise applications, troubleshoots technical issues, monitors application performance, manages user access, supports installations and integrations, maintains documentation, and collaborates with vendors, IT teams, business units, and development teams. The role is hybrid and based in Farmington Hills, Michigan, with occasional after-hours support, and requires a bachelor's degree or equivalent experience, at least two years of IT support or application support experience, and proficiency with enterprise applications and IT service management processes.
