Description
Percepta is hiring a Program Liaison in Dearborn, Michigan, to serve as the initial contact for dealership personnel and vehicle owners. The role handles customer inquiries, documents contacts, initiates outbound communications, provides online application support, resolves escalated concerns, coordinates with internal teams, and contributes to process improvements. It requires 1–2 years of Ford Pro Vehicle Sales Support experience, strong customer service and communication skills, computer proficiency, and reliability. The position offers a starting hourly rate of $18.50, health, dental, vision, and life insurance, retirement and paid-time benefits, and a Monday-through-Saturday schedule.
