Description
Lone Wolf Technologies is seeking an experienced Gainsight Administration / Operations expert to serve as the technical owner of Gainsight CS and build the operational foundation for its future-state Customer Success model. Reporting to the Vice President of Customer Success, the role involves configuring Gainsight objects, automation, journeys, rules, reporting, and integrations; establishing governance and standards; and training Customer Success users. The position requires at least three years of hands-on Gainsight administration experience in a production environment, implementation experience, Journey Orchestrator expertise, and familiarity with Salesforce and Customer Success workflows.
