Description
StubHub is hiring a Senior Executive Customer Care and Social Media Specialist to handle escalated inquiries from high-ranking executives, mentor and support Executive Customer Care agents, delegate workflows, improve processes, and lead social media initiatives including community monitoring and customer-facing content. The role requires strong communication, problem-solving, data-driven decision-making, CRM and social media knowledge, and at least three years of customer service experience; a bachelor’s degree or equivalent practical experience is preferred. The full-time position may require weekend, holiday, daytime, and/or evening hours and offers a base pay range of $24–$24 USD plus benefits.
