General Manager at Papa John's

Description

The General Manager for Corporate Restaurant Operations at Papa John's is responsible for overseeing all aspects of restaurant operations, ensuring profitability, and managing various functions like product quality monitoring, customer service, staff recruitment and development, sales and profit goal achievement, cost control, inventory management, asset management, and adherence to legal and ethical standards.

Required Skills

Product Quality
Customer Service
Recruitment
Performance Reviews
Sales Goals
Budget Management
Inventory Management
Cash Management

Additional Information

Required Previous Experiences: Self-sufficient leader
Preferred Qualifications: Making quality decisions
Ensuring proper planning, forecasting, and systems are in place
Execution of all Company policies, procedures, programs, and systems
Compliance with all federal, state and local laws and ethical business practices
Monitor product quality and customer service standards
Identify deficiencies, and follow up with direct reports to address and correct areas of concern
Professionally and promptly respond to all customer concerns or issues
Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty
Oversee training and execution of quality standards
Oversee recruiting efforts to meet staffing needs and effective compliance with uniform and appearance standards
Establish and communicate performance expectations and conduct timely and effective performance reviews with direct reports
Document performance issues and take appropriate disciplinary action, up to and including termination
Effectively coach and develop direct reports and build an atmosphere of teamwork, energy and fun, including the implementation of team member recognition programs to reward and retain high performing team members
Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community
Execute administrative and cash management duties
Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss
Manage company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary

Benefits & perks

Visa sponsorship

About Papa John's

Papa John's

Pizza

Enjoy the ease of ordering delicious pizza for delivery or carryout from a Papa Johns near you. Start tracking the speed of your delivery and earn rewards on your favorite pizza, breadsticks, wings and more!

Open roles: 1,688
Founded: 1984

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General Manager at Papa John's

Description

Required Skills

Additional Information

Benefits & perks

About Papa John's

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Required Skills

Additional Information

Benefits & perks

About Papa John's