Description
The General Manager Bench (Development Program) is a structured, on-the-job leadership development role designed to prepare candidates for future General Manager responsibilities. Participants rotate through Customer Service Center operations, supporting daily operations, safety, service quality, performance metrics, budget discussions, employee relations, customer relationships, and operational problem-solving. The role requires travel to multiple Chicagoland Customer Service Center locations and willingness to relocate within the region. A bachelor’s degree in business administration, management, or a related field, or three years of progressive comparable experience, is required, along with leadership potential, strong communication, planning, and analytical skills. Benefits include medical, dental, vision, basic life insurance, holiday pay, paid time off, and retirement savings plan enrollment.
