Description
The role is a remote Genesys Cloud CX Architect responsible for creating business requirements, designing and reviewing scalable solution architectures, selecting technologies, integrating systems, resolving technical challenges, supporting deployments, and advising clients and internal teams. The position requires enterprise-scale Genesys Cloud CX implementation experience, large-scale contact center platform migrations, and advanced routing and automation expertise; AI, cloud integrations, analytics, and DevOps experience are preferred.
