Description
Miratech is hiring an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. The role defines technical vision and roadmaps, translates business requirements into scalable and secure designs, leads integrations with CRM, workforce management, and analytics systems, and provides hands-on technical leadership across development, testing, deployment, and lifecycle management. The architect will also guide engineering teams, ensure compliance and performance standards, and stay current with Genesys Cloud capabilities and customer experience trends.
