Description
Miratech is hiring a Genesys Cloud CX Training Specialist to support a large-scale enterprise migration and transformation program. The role delivers hands-on, scenario-based training for Genesys Cloud CX and WFM across multiple business units, validates training environments, tracks participant progress, supports SCORM/LMS and Articulate Storyline content, develops user-facing learning materials, and facilitates Train-the-Trainer sessions. Candidates need at least three years of end-user training experience with enterprise software or CX platforms, interactive adult-learning experience, and SCORM/LMS content experience; WFM training experience is preferred. The position offers remote work, health insurance, and a relocation program.
