Description
The Genius Bar role combines extensive Apple product and software troubleshooting with customer service, hardware and software repairs, product recommendations, and team mentoring. The position requires retail or sales experience, hardware inspection and fine-motor repair skills, customer-service troubleshooting experience, and proficiency in the local language. It involves working a schedule that may include nights, weekends, and public holidays, and may include customer-facing activities on or off the sales floor.
