Description
BAE Systems is hiring a Geospatial Customer Service Manager in Riyadh, Saudi Arabia to lead a team of customer service representatives supporting clients who use geospatial software and solutions. The role focuses on customer satisfaction, client relationship management, resolving technical issues, training the CSR team, maintaining documentation, and ensuring team performance meets service level agreements. Candidates need a master’s degree in geospatial information or a related field, geospatial technology certification, extensive customer service management experience, and proficiency with geospatial tools such as ESRI or ArcGIS.
