Description
Unisys is hiring a Customer Service Agent to troubleshoot and resolve IT-related technical issues, guide clients through service restoration, coordinate service requests with cross-functional teams, escalate unresolved issues to Level 2 support, and contribute to knowledge-base improvements. The role requires fluent English, German language skills, Microsoft Office familiarity, analytical ability, and teamwork. After an initial training period, the position offers full remote work, a monthly gross 44,200 HUF cafeteria allowance, language and shift bonuses, home-office allowance, and private health insurance after six months of tenure.
