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German-speaking Customer Service Supervisor at Thermo Fisher Scientific

Language
Setup
Hybrid
Location
Budapest, Central Hungary
Type
Full-time
Level
lead/mgmt
Posted

Description

Thermo Fisher Scientific is hiring an experienced German-speaking Customer Service Supervisor for its Shared Service Center in Budapest. The role leads a team of 10+ Customer Service Representatives, oversees daily service operations for German-speaking customers, manages escalations and KPI performance, and drives process improvement, team development, and cross-functional collaboration in an office-based hybrid environment.

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