Description
Computershare is hiring a German-speaking Resolutions Co-Ordinator in Bristol to provide first-line support to Customer Service Representatives through a call-assist programme, resolving complex customer, agent, VIP, and client enquiries and complaints. The role also involves case management, social media monitoring, coaching, route-cause analysis, reporting, and improving contact-centre processes. It is a permanent full-time position starting 9 November 2026, with a Monday-to-Friday 8am–9pm shift, initially onsite for five days per week and later hybrid after probation.
