Summary from listing
Atos is hiring a German Service Desk Representative to provide German-language customer support and technical assistance through phone, email, and chat. The role handles inquiries, troubleshoots technical issues, documents interactions in a ticketing system, escalates unresolved problems, follows incident and service-management procedures, and collaborates with cross-functional teams. Candidates need fluent German and English, prior customer support or service desk experience, strong troubleshooting and communication skills, and flexibility to work shifts including weekends and holidays.
